Terms of service
Terms of service
Last updated: 9 September 2026
About our store
These terms apply when you buy from Orbit & Icon at goodsaving.shop.
Email: hello@goodsaving.shop
Business postal address: Orbit & Icon, 14 Banbury, Washington, NE37 3AY, United Kingdom.
Our store uses Shopify, and our products are printed and fulfilled through Gelato and its partners. Your purchase is from Orbit & Icon, and we remain responsible for our obligations to you.
Orders and payment
Choose your product, size and quantity, then check your basket and contact and delivery details before completing checkout. You must be authorised to use your chosen payment method.
A sales contract is formed when we send your order confirmation email. Orders are placed in English. Please keep your confirmation and a copy of these terms.
Prices are shown in pounds sterling unless another currency is clearly displayed. Any applicable taxes and delivery charges are shown before you pay. Available payment methods appear at checkout.
If we discover an error affecting your order, we will contact you to agree how to resolve it. We will not charge extra or substitute a different product without your agreement.
Product details
Please check the description, dimensions and selected options before ordering. Our calendars, posters and mugs are physical products.
Screen settings and printing can cause small colour differences. This does not affect your right to receive goods that match their description and are of satisfactory quality.
Where a product description refers to a printed gold effect, this is printed colour rather than metallic foil. Display props are included only when the listing expressly says so.
Production and delivery
Products are printed after you order. Production and delivery estimates depend on the product and destination.
Delivery for a single A3 or A4 calendar to the United Kingdom is currently £4.82. Other products and mixed orders may have different charges. Your final delivery charge appears at checkout.
We will deliver within 30 days of your order unless we agree a different period with you. Contact us before ordering if you need an item by a particular date.
If an order is delayed, missing or damaged, contact us so we can resolve the problem. Using a printing partner or carrier does not remove our responsibility for delivery. See our Shipping policy for further details.
Cancellations, returns and refunds
You can tell us you wish to cancel before delivery. Our change-of-mind returns policy also lets you request a return within 30 days after delivery, without giving a reason.
Email hello@goodsaving.shop with your order number or other proof of purchase. We will provide return instructions. Send the goods back within 14 days after telling us you wish to return them.
You pay return postage for a change-of-mind return. There is no restocking fee. You may inspect the goods as you would in a shop; a refund may be reduced for loss in value caused by additional handling.
We refund to the original payment method within 14 days of receiving the goods back or evidence that you sent them back, whichever is earlier. When the whole order is returned, we also refund the original standard delivery charge. Extra charges for premium delivery are excluded from change-of-mind refunds.
Our standard products remain covered even though they are printed to order. These arrangements do not reduce your statutory cancellation rights. See our Return and refund policy for full details.
Faulty goods and complaints
If goods are faulty, damaged or incorrect, email hello@goodsaving.shop with your order details. Photographs can help us investigate, but do not replace your legal rights.
We will provide the remedy required by consumer law and cover reasonable return costs where a return is needed. Rights concerning faulty or misdescribed goods are not limited to our 30-day change-of-mind period.
Please send complaints to the same email address or our business postal address.
Privacy and your rights
Our Privacy policy explains how we handle personal information and how you can manage privacy choices.
Nothing in these terms limits your statutory consumer rights or excludes responsibility that the law does not allow us to exclude, including liability for fraud or death or personal injury caused by negligence.
Changes to these terms apply to future orders. An existing order remains subject to the terms agreed when it was placed, unless we agree a change with you or the law requires it.
Cancellation form — optional
You can use this form to tell us you wish to cancel. You may instead email or write any clear statement of your decision.
Send to: Orbit & Icon, 14 Banbury, Washington, NE37 3AY, United Kingdom.
Email: hello@goodsaving.shop
Please cancel my/our purchase of these goods:
Order date:
Delivery date, if received:
Customer name(s):
Customer address:
Signature(s), only if sent on paper:
Date: